FULL EPISODE TRANSCRIPT

The Time Problem Most Doctors Never Solve | Ep49

 Dr. Michael Hersh explores Four Thousand Weeks by Oliver Burkeman and why physicians often feel permanently behind, no matter how efficient they become. 

You open up the EMR before clinic. There's a refill request, a portal message, a result to review, a form that came back incomplete, a staff message asking if you can squeeze someone in before the weekend, and then you look at the schedule. Every slot is full. There are a few double books. Someone needs a procedure, someone else is booked for one problem, but you already know there will be three.

And before the day even starts, you're doing the math. How far behind will I be by 10:00 AM? What can wait? What can't wait? How many notes will still be open tonight? And underneath all of that, the question that completely sets the tone for the day: What if I never actually catch up?

Well, hey, everyone, and welcome back to another episode of the Better Physician Life podcast. Thank you so much for being here today. So we are continuing our summer series on books that have really shaped how I think about life and work as a physician. Not medical textbooks, but books about work, time, money, and some of the questions that show up after you've been in medicine for a while, but that a lot of doctors don't talk about.

So the book I wanna talk about today is Four Thousand Weeks by Oliver Burkeman, and the subtitle is Time Management for Mortals. When I first saw that title, I assumed this was just gonna be another productivity book, another system, another calendar method, another way to organize the to-do list. And honestly, most physicians do not need another person telling us how to be more efficient.

We already know how to work hard. We already know how to compress a lot of work into a very small amount of time, and we already know how to function when the workload is larger than our schedule. Residency taught us that. Call teaches us that. Clinic teaches us that every single day.

But this book is not really about getting more done. At least that isn't how I read it. It is about the fact that time is limited, like really limited. Burkeman uses the number four thousand because that is roughly how many weeks a person has if they live to around the age of 80. And there is something about seeing life in weeks that just feels different.

A year sounds familiar. A decade sounds long. A career sounds like a huge span of time. But 4,000 weeks, that sounds finite. And for physicians, that can be really uncomfortable. Because most of medical training teaches us to treat time as something to manage, something to optimize, something to stretch, something to overcome.

We learn to fit more patients into a half day, more messages between clinic visits, more administrative work into weekends that were supposed to be off. And let's not be confused about this. For a long time, that ability really helps us. But over time, we can start to believe that if we just organize things better, eventually we will get on top of everything: the career, the financial plan, the family time, the friendships, the exercise we keep meaning to restart, the friends we keep meaning to call back.

And one of the harder truths in this book is that maybe that moment never comes, because the volume of possible work will always exceed the time available. Medicine makes this obvious. There is always one more thing, one more patient to add on, one more portal message to answer, one more lab to follow, one more form to sign, one more metric to track.

The work never really ends. You finish one part of it, and there's already another part waiting. Clinic ends, but the notes are still open. The notes get done, but the inbox is still there. The inbox clears for a minute, and then new results come back. The results get handled, and then a patient portal message appears all over again.

So it is easy to turn this into a personal efficiency problem. If I were faster, I'd be caught up. If I had better templates, this would feel easier. If I managed the day better, maybe I could finally get ahead. And let's be honest, some of that helps. Templates matter. Staffing matters. Workflows matter. Delegation matters. But underneath all of it is the part we do not always want to say out loud. There is frequently way more work than the schedule can actually hold. And when there is more work than the schedule can hold, efficiency helps, but it does not fix the math. 

That is why so many physicians carry the same background feeling. I'm behind. Behind on notes, behind on messages, behind on results, behind on the journal article someone sent me three weeks ago, behind on retirement, behind on exercise, behind on my relationships, behind on actually being present when I'm home.

It's subtle, but it's just always there, that quiet sense that you should be doing something else. You feel it when you're sitting at dinner, and part of your brain is still tracking whether that pathology report came back. You feel it when your family is talking after clinic, and you're still thinking about the note you didn't finish.

You feel it when you open the laptop on vacation for, quote, "just a few minutes", because you know what re-entry is gonna feel like if you don't. You feel it Sunday evening when you look at the calendar and realize the week is already full before it's even started. Medicine reinforces this because there is always a number suggesting more is possible.

More RVUs, better access, faster inbox turnaround, fewer open charts, higher patient satisfaction. And there's no administrator standing in the background telling you, "You're done. This is enough." Someone is always just pointing to the next gap, and we as physicians respond to that because we are trained to close loops, to reduce risk, and take responsibility.

That is part of what makes us so good at our jobs. But it also makes it hard to accept a basic limit. Some things need to wait. Some messages, some opportunities, some patients who cannot be added to an already full day. That is hard for physicians because being reliable is part of our identity. We are trained to be the person who can do more.

See the add-on, cover the gaps, keep the day moving. But over time, "I can handle it" can turn into, "I should keep absorbing more." And that is where the cost really starts adding up. At some point, the question has to shift, not, "Can I get this done?" Because usually the answer is yes. But the better question is, what is all of this costing?

And the cost usually shows up in small ways. You finish clinic and realize you were present with every patient, but rushing the whole time. You get home and feel irritated by a normal question because you're still in work mode. You check the inbox even when you know there's nothing urgent waiting. And the things that do not create immediate consequences start to disappear.

Calling a friend, taking a walk, reading something for fun, sitting down without opening the laptop. The non-urgent things get pushed aside. And the thing about non-urgent things is that most of them are the most important things. Being present at home, taking care of your health, exercise, thinking clearly about the next phase of your career, having enough margin to be a good partner.

You cannot fully protect those things by just working harder, and that is the part many physicians resist. We are used to believing that with enough effort, we can keep most things moving. But life doesn't work that way. Some things do not stay available just because we intend to get back to them later.

Health changes, energy changes, family schedules change. Your kids get older, your parents get older, your own tolerance for the pace changes. And none of that is obvious in the moment. It does not show up like an abnormal lab. It does not land in the inbox with a red flag. It shows up later as regret. You realize your kid stopped asking you to do the thing they used to ask you to do.

You realize the friend you kept meaning to call is now someone you mostly text a few times a year. You realize your weight is up, your conditioning is down, and it happened slowly enough that it was easy to miss. You realize you've been saying, "Once things settle down," for several years. That is the problem with treating time like something we can always catch up on later.

Later may still be fine, but later is not the same. And physicians know how to reassess. We do it all day long. The part we are less practiced at is doing it for ourselves before something breaks. Because frequently, nothing looks broken. Work is still work. Life is still busy. The schedule is full. But technically, it's all still possible.

And that is what makes this easy to miss. A schedule can be functioning and still be taking more than you wanna give it. A career can look successful and still leave very little room for the rest of your life. You can still be doing a good job and still be living inside a structure that needs to be reexamined.

And once you see that, the problem becomes clear, but the solution does not. Because changing a doctor's schedule is not simple. There are patients, there are partners, there is access, there is call, there is compensation, there are staffing realities. There is a concern that if you give up ground, it may be impossible to get it back.

And then there's the identity piece, the part that still says, "I should be able to handle this." That is why most physicians do not need a slogan about protecting time. They need a way to look at the real constraints without pretending the constraints are not real, because they are real. The work demand is real.

The financial goals are real. The guilt about pulling back is real. But so is the cost of not looking at it. Another year of the same schedule, another year of giving the best hours to work and the leftovers to everything else. Another year of saying, "I just need to get through this stretch," when the stretch has become the model.

That is the part worth paying attention to. Not because everything needs to change. Maybe it doesn't. But because the current structure deserves to be chosen on purpose, not inherited by default or because life was on autopilot. And that is usually where it gets hard. Because the questions that actually matter, what gets to stay, what needs to change, what is still worth the trade-off, are almost impossible to answer clearly from inside the schedule, in between patients, at night when you're already exhausted, when every option feels like it creates another problem somewhere else.

You can't see the structure when you're running inside it. And most physicians never create a dedicated space to look at it from the outside. If you're in that place right now where the schedule technically works, but your life is getting whatever is left over, that is exactly the kind of decision I help physicians think through. Not with another productivity system, just a clear look at the actual structure.

What is still worth the trade-off? What is continuing only because it always has? And you can learn more at betterphysicianlife.com. 

Because the goal is not to get everything done. That was never really an option. The goal is to stop letting the calendar fill itself, to stop giving the best parts of your week to whatever lands in your inbox, and to make sure the life outside the schedule is still actually there for all of your 4,000 weeks.

Thank you so much for being here today, and I'll see you next time on the Better Physician Life podcast.

If your schedule technically works but your life keeps getting whatever is left over, you’re not alone.  

Many physicians keep trying to solve a time problem by becoming more efficient, even when the day was overfilled before it started.

A physician coaching session gives you space to step back, look at what your current structure is actually costing, and decide what may be worth protecting or adjusting. Use the link below to schedule a call with me. 

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